COVID-19

Winter 2021/22 Risk-Free Bookings

In light of the Coronavirus pandemic, we want all guests to be able to book with confidence and have therefore introduced the simple policy below in addition to our usual terms and conditions.

New bookings will have the option to defer their stay or a full refund, if at the time of their intended stay;

• The UK FCO (Foreign & Commonwealth Office) advise against all but essential travel to your chalet destination country, or;

• Local Authorities in the country of the chalet impose travel restrictions which affect the ability to reach the chalet, or;

• Local Authorities in your origin country impose travel restrictions which affect the ability for you to travel to the chalet.

All other reasons will not be considered a valid reason to utilise these cancellation terms and our standard cancellation terms will apply. These cancellation terms are valid up until the day of arrival. 

We recommend all guests check their travel and winter sports insurance carefully prior to travel.